Return & Refund Policy

Thank you for shopping at Trap University. We value our customers and strive to provide the best possible shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

Eligibility for Returns
  • The item must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • A receipt or proof of purchase is required.
  • Only regular-priced items may be refunded; sale items are non-refundable.
Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at
cs@trapuniversity.com. Upon contacting us via email, we will provide you with the return instructions.

Non-Returnable Items
  • Gift cards
  • Health and personal care items
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Items returned more than 30 days after delivery.
Refund Process

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
  • If rejected, we will provide details on why the refund request was denied.
Late or Missing Refunds

If you have not received your refund yet, follow these steps:

  • Check your bank account again.
  • Contact your credit card provider, as processing times may vary.
  • If you have completed these steps and still have not received your refund, please contact us at [Insert Contact Email].
Shipping Returns
  • Do not send your item back to the manufacturer.
  • You are responsible for covering your own shipping costs for returning an item.
  • Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted.
  • Depending on your location, the time for an exchanged product to reach you may vary.
Contact Us

If you have any questions about our return and refund policy, please contact us at cs@trapuniversity.com.