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Shipping and Handling

When will my order be shipped?

All orders are processed on a first come, first serve basis with a processing time of 24-72 hours. We process orders from 9:30AM PST – 5PM PST on weekdays. We do not process orders on Saturday and Sunday and U.S Federal Holidays. Shipping transit times will vary based on your shipping address. Shipping transit time can range between 2-7 business days.

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How can I cancel my order?

Due to the volume of orders TrapUniversity.com receives and in our efforts to provide the most expedient service to our customers, once an order has been placed you have up to one 1 hour after placing it to change or cancel your order, once the order is processed we are unable to alter or change any order.
Incomplete or Incorrect Address Submissions
Please review your shipping and billing addresses upon placing your order. Incorrect or incomplete address submissions can result in delayed transit times or returned packages. Packages that are returned to us will not be reshipped until the customer pays a 15 percent restocking and shipping fee.

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Missing Items

If your item was damaged, missing, or incorrect you must email us within 48 hours of the packages delivery along with a picture of the packing slip and the item(s) received. Once your claim has been submitted, reviewed, and approved, we will assist you with correcting this issue.